Shipping Policy
Fast & Free Shipping on Every Order!
At The Cheeky Closet, we are pleased to offer FREE shipping on all orders to make your shopping experience even better!
Order Processing Times
Once your order is placed, please allow 1-3 business days for processing and dispatch. “Dispatched” means your order has been handed over to our shipping carrier and is en route to your address. During peak times and holidays, processing may extend up to 7 business days.
Estimated Shipping Times
Delivery times depend on your location and start after your order has been dispatched. Here are the estimated transit times by region:
- US: 15-20 business days
- UK: 17-25 business days
- Australia: 15-24 business days
- Canada: 14-20 business days
- Worldwide: 20-30 business days
Please note that during peak periods and holidays, shipping carriers may face delays, which are outside of our control. Additionally, international orders may encounter customs delays, extending the estimated timeframe.
Order Changes & Accurate Shipping Details
It is essential to provide complete and accurate shipping details at checkout. Incomplete information can lead to delays or cancellations. If our system detects any address issues, our customer support team will reach out within 3 business days to confirm your shipping information. If we do not receive a response, we reserve the right to cancel your order.
If you notice an error in your shipping details, please contact us via our Contact Us page within 24 hours of placing your order. We will do our best to accommodate any changes, but we cannot guarantee modifications after this period.
Delayed Delivery
At The Cheeky Closet, we strive for fast and reliable delivery, but occasionally delays may occur due to carrier disruptions, weather conditions, or transit issues. We will work with the courier to resolve any issues and keep you updated on your order status.
In rare cases, delays may occur during processing due to product availability, address verification, or payment issues. If this happens, we will notify you promptly. While we are committed to delivering your order as quickly as possible, The Cheeky Closet cannot guarantee exact delivery dates.
Lost or Stolen Packages
Once your package has been handed to our trusted carriers, we are unable to control events in transit. If your package is lost or stolen, please contact us via our Contact Us page. We recommend reaching out to the courier directly to file a claim, as they may require additional details.
While The Cheeky Closet is not responsible for lost or stolen packages, we will assist you in resolving the issue. Depending on the situation, we may offer a replacement if the package is not recovered.
Shipping Policy Changes
The Cheeky Closet reserves the right to update or modify this Shipping Policy at any time without prior notice. We encourage customers to review this policy periodically for any changes that may affect their orders.
By making a purchase from The Cheeky Closet, you agree to the terms of this Shipping Policy and any future updates. For questions or concerns, please contact us via our Contact Us page.